STANDARD DELIVERY
- Package arrives within 4-6 business days.
- Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time.
- If shipping to more than one address, add $5 for each additional address.
RUSH DELIVERY*
- Packages arrive within 2-3 business days, provided order is placed before 1 pm (ET).
- For each address with at least one Rush item, add $7.50 to the Standard Delivery Charge.
- Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
- Not available for all items on site. See product details for any shipping restrictions.
OVERNIGHT DELIVERY*
- Packages arrive within 1 business day, provided order is placed before 1 pm (ET).
- For each address with at least one Overnight item, add $15.00 to the Standard Delivery Charge.
- Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
- Not available for all items on site. See product details for any shipping restrictions.
SATURDAY DELIVERY*
- Packages arrive on Saturday, provided order is placed before 1 pm (ET) on Friday.
- For each address with at least one Saturday item, add $25.00 to the Standard Delivery Charge.
- Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses.
- Not available for all items on site. See product details for any shipping restrictions.
| MERCHANDISE TOTAL |
STANDARD |
RUSH
(+$7.50) |
OVERNIGHT
(+$15.00) |
SATURDAY
(+$25.00) |
| $25.00 and under | $5.00 | $12.50 | $20.00 | $30.00 |
| $25.01 - $50.00 | $8.00 | $15.50 | $23.00 | $33.00 |
| $50.01 - $100.00 | $10.00 | $17.50 | $25.00 | $35.00 |
| $100.01 - $200.00 | $13.00 | $20.50 | $28.00 | $38.00 |
| $200.01 - $300.00 | $15.00 | $22.50 | $30.00 | $40.00 |
| $300.01 - $500.00 | $17.00 | $24.50 | $32.00 | $42.00 |
| $500.01 and over | $20.00 | $27.50 | $35.00 | $45.00 |
Shipping charges do not apply to Gift Cards when purchased with merchandise.
If an order contains only Gift Cards, the following shipping charges apply:
- Standard Delivery - $4.00
- Rush Delivery - $7.50
- Overnight Delivery - $15.00
- Saturday Delivery - $25.00
ORDER PLACED
BY 1 PM (ET) | SHIPPING METHODS* |
| STANDARD | RUSH | OVERNIGHT | SATURDAY |
| Sunday | 4-6 Business Days | Thursday | Tuesday | Saturday |
| Monday | 4-6 Business Days | Thursday | Tuesday | Saturday |
| Tuesday | 4-6 Business Days | Friday | Wednesday | Saturday
|
| Wednesday | 4-6 Business Days | Monday | Thursday | Saturday |
| Thursday | 4-6 Business Days | Tuesday | Friday | Saturday |
| Friday | 4-6 Business Days | Wednesday | Monday | Saturday |
| Saturday | 4-6 Business Days | Thursday | Tuesday | Following Saturday |
* All packages are sent via FedEx unless shipping to a PO Box, APO/FPO or US Territory (in which case packages are sent via US Postal Service). Shipments to Alaska, Hawaii, U.S. Territories and APO/FPO addresses will take additional time.
At the current time, orders submitted online can only be shipped within the USA.
At Dolce Vita New York, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in saleable condition. Simply follow the guidelines below. Full-priced merchandise, with the exception of watches and jewelry, presented after 60 days will be credited based on the current selling price. Returns of watches, jewelry and sale merchandise will not be accepted after 30 days. We cannot exchange, replace or credit gourmet, monogrammed or personalized items.
Should you wish to return merchandise, please do so using either of the two options:
BY MAIL RETURNS
For future reference, retain the top portion of the Shipping Summary packing list. Enclose the completed Return Form with your shipment. Affix the pre-paid USPS Return Label to the outside of the package and send via U.S. Mail; a $9.50 return shipping fee will be deducted from your refund. If you choose to ship your return via a different carrier, please insure the package and ship to:
Dolce Vita New York, Inc. 990 Avenue of the Americas, Suite 19B, New York, NY 10018
EXCHANGES
Should you wish to replace part of your order, please call 1.888.355.DVNY.
